Griffin Kinetic Web Site Privacy Policy (“Policy”)

Your privacy is very important to Griffin Kinetic Pte. Ltd. (“Griffin”). Griffin wants to make your experience with it satisfying and safe.

Griffin Kinetic Pte. Ltd. (198600238N) is a private limited company incorporated under the laws of Singapore.

(198600238N) is a private limited company incorporated under the laws of Singapore.

This Privacy Policy (“Policy”) outlines the types of information Griffin gathers from your use of Griffin’s websites and

mobile applications (the “Site”) and use or purchase (where relevant) of its products and services including but not limited

to content, newsletters, price alerts, merchandise, databases, discussion forum, articles, guides, reports, and information (collectively, the “Services”), how Griffin uses the information, with whom it might share the information, the means by which it keeps the information secure, and the choices you have about the information you choose to share with Griffin.



Keep in mind that personal information (also referred to as “data” or “your data”) means any information or set of information from which Griffin is able, directly or indirectly, to personally identify you, in particular by reference to an identifier, for example, name and surname, email address, phone number, etc.

Griffin strongly encourages you to take some time to read this Policy in full. If you do not agree to this Policy, please do not provide Griffin with your data.

If you have any questions about the privacy practices of or this Policy, please e-mail [email protected]



1. When Does This Policy Apply?


1.1 This Policy covers how and when Griffin collects and uses your data when you:

a. visit or use the Site and/or Services;

b. contact Griffin’s user support;

c. join Griffin’s business events; or

d. otherwise interact with Griffin.


2. Personal Information Collected


2.1 Depending on who you are (for example, user, partner, supplier, information provider, contractor or other person with a business relationship with us) and how you interact with Griffin (for example, online, offline, over the phone, etc.), Griffin may process different data about you.


2.2 There are three categories of information about you that Griffin may collect, namely, (a) Information you provide Griffin directly; (b) Information Griffin collects automatically, and (c) Information Griffin collects from other sources.


a. Information you provide Griffin directly

• Personal Identification data (for example, name, surname, title, date of birth);

• Contact Information data (for example, e-mail, phone number, address, country);

• Account login information (for example, login ID, password);

• Images and/or videos from which you may be identified;

• Financial data (for example, credit card data, bank account data);

• Any other information that you decide to voluntarily share with Griffin (for example, feedback, opinions, reviews, comments);

• If you visit Griffin’s premises, for security reasons Griffin may record your data through video, or other surveillance system.

b. Information Griffin collects automatically

• Device information (for example, unique device identifiers, IP address, operating system version);

• Log Information (for example, time and duration of your use of the Site);

• Location Information (for example, your actual location when you enable location-based features);

• Other information about your use of digital channels (for example, apps you use or websites you visit, links you click).

c. Information Griffin may collect from other sources

• To the extent permitted by applicable law, in addition to the Site, applications and other digital channels, Griffin may also obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms and other third parties.

• For example, depending on your social media settings, if you choose to connect your social media account to Griffin, certain data from your social media account will be shared with Griffin, which may include data that is part of your profile.


3. Why Griffin Collects your Personal Information

3.1 Griffin may use collected personal information and other information including, but not limited, for the following purposes:

a. To operate, manage and improve the Services;

b. To perform marketing and research related activities;

c. To deliver relevant and personal content and recommendations, for example, the customization of the advertising and content you see;

d. To allow for and facilitate social media sharing functionality through the Services;

e. To contact you, for example, Griffin may send promotional materials, newsletters, surveys or notifications to you or Griffin may contact you to respond to your comments, enquiries or requests;

f. To supply other administrative services (for example, setting up new accounts and maintaining your existing account and sending of information regarding the Services and changes to Griffin’s terms, conditions and policies);

g. To respond to inquiries about your account and the Services; and

h. For Griffin’s business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products, enhancing, improving or modifying its Services, identifying usage trends, determining the effectiveness of promotional campaigns, and operating and expanding business activities.

3.2 In addition, Griffin may from time to time review your usage of the Site and/or Services to be able to better provide you with information about products or services that it believes may be interest to you


4. Legal Basis for Collection of Personal Information


4.1 In order to be able to process your data, Griffin may rely on different legal bases, including:

a. Your consent (only when legally required or permitted). If Griffin relies on your consent as a legal basis for processing your data, you may withdraw your consent at any time;

b. The necessity for the performance of Griffin’s contractual obligations under a contract to which you are a party to, or in order to take steps at your request prior to establishing a contractual relationship with you;

c. The necessity for Griffin to comply with legal obligations and to establish, exercise, or defend itself from legal claims;

d. The necessity to pursue Griffin’s legitimate interests, except where such interests are overridden by your interests or fundamental rights and freedoms which require the protection of your personal information. Griffin’s legitimate interests include but are not limited to:

• To ensure that its networks and information are secure;

• To administer and generally conduct business within Griffin;

• To prevent or investigate suspected or actual violations of law, breaches of a business customer contract, or non-compliance with Griffin’s terms and conditions of use.

e. The necessity to respond to your requests;

f. The necessity to protect the interests of any person;

g. The necessity for Griffin to perform any tasks in public interest or to exercise any official authority vested in Griffin; and/or

h. Any other legal basis anyhow permitted by local laws.


5. How Griffin Collects your Personal Information


5.1 The personal information Griffin collects may be captured from a variety of sources. These sources may include, but are not limited to:

a. Voluntary submissions (for example, responses to surveys, requests for information on Griffin’s Services, Griffin’s other products or those of Griffin’s advertisers/marketing partners);

b. Registrations/Applications to receive the Services;

c. Reviews of the Site usage patterns;

d. Your browser or device;

e. Cookies;

f. Log files;

g. Web beacons;

h. Other sources such as social media platforms, public databases and reviews of the Site usage pattern; and

i. Offline services, for example, Griffin may receive personal information from you contacting its customer service or attending its events.


6. When Does Griffin Share your Personal Information?


6.1 As a general rule, Griffin will not make the personal information gathered from your using the Site and/or Services available to anyone outside of Griffin and its affiliates except:

a. As instructed by you;

b. Where required to comply with law, court orders, or legal investigations.

c. If Griffin uses service providers, these service providers may have access to your personal information to perform contractually specified services on behalf of Griffin or you;

d. If you indicate that you are interested in receiving information about a particular third party’s products/services, or you opt to receive certain products or services through Griffin, Griffin may provide your personal information to that third party for purposes of fulfilling your request(s);

e. In order to operate Griffin’s systems, Site and/or Services properly;

f. In order to protect Griffin’s property or rights; and/or

g. In order to safe guard the interests of users of the Site and/or Services;

6.2 Griffin may share your data with other parties including professional advisors, such as banks, insurance companies, auditors, lawyers, accountants, other professional advisors.

6.3 Griffin may also, from time to time, share your data in the course of corporate transactions, such as during a sale of a business or a part of a business to another company, or any reorganization, merger, joint venture, or other disposition of Griffin’s business, assets, or stock (including in connection with any bankruptcy or similar proceeding).

6.4 With respect to service providers, Griffin contractually requires that all personal information be kept confidential. Additionally, Griffin takes reasonable steps to ensure that third parties receiving information about you maintain the confidentially of that information.


7. When Does Griffin Transfer Your Personal Information Abroad?


7.1 Due to the global nature of Griffin’s service, data you provide to Griffin may be transferred to or accessed by its affiliates and trusted third parties from many countries around the world. As a result, your data may be processed outside the country where you live, if this is necessary for the fulfillment of the purposes described in this Policy.

7.2 If you are located in or are a citizen of a member country of the European Economic Area (“EEA”), Griffin may transfer your data to countries located outside of the EEA. Some of these countries are recognized by the European Commission as providing an adequate level of protection. With regard to transfers from the EEA to other countries that are not recognized by the European Commission as providing an adequate level of protection, Griffin has put in place adequate measures to protect your data, such as organizational and legal measures


8. Links To Other Web Sites


8.1 Where applicable, Griffin may provide links to one or more third party websites within the Site and/or Services. Griffin encourages you to read the individual privacy policies of these websites before providing any of your personal information to them.


9. Protection Of Your Personal Information


9.1 Griffin puts security measures in place to protect against unauthorized access to, or unauthorized use, alteration, disclosure or destruction of personal information. These measures include internal reviews of Griffin’s data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where personal information is stored.

9.2 If you are using a Service on a mobile device, choosing to select “Keep me signed in” will keep your account logged into the Service until you manually log out or change your password. Your user profile information will still remain password protected.

9.3 Griffin operates secure data networks protected by industry standard firewall and password protection systems. Griffin’s security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided.

9.4 No security measure can be guaranteed to be 100% secure and Griffin does not guarantee the absolute protection of your information. If you believe that your information has been breached or compromised, please contact Griffin at [email protected] In the highly unlikely event that Griffin learns of a security breach, you will be informed via email and/or a notice posted on the Site and/or Services. The authorities will also be contacted

10. Name And Address of Data Protection Officer


10. 1 Griffin’s Data Protection officer responsible for matters relating to privacy and data protection is:

Griffin Kinetic Pte Ltd

9 Airline Road

Cargo Agents Building D


Singapore 819827

E: [email protected]


T: +65 65450133


11. Use Of Cookies


11.1 Griffin uses cookies to set user preferences, gather basic tracking information (such as login and password), date, time of visit and preferences, and monitor the presentation of the Site and/or Services. This information allows Griffin to personalize the user experience and to improve the quality of its Site and/or Services navigation. Cookies do not reveal the identity of the individual user but only identify the computer utilized by that user.

11.2 Most browsers allow you to turn off cookies. To turn cookies off, look at the “Help” or “Settings” menus on your browser. Please note that by switching off cookies, you may be restricting your use of the Site and/or Services. This may delay or affect the way in which the Site and/or Services operate.

11.3 Please note that advertisers on the Site and/or Services may also deploy cookies and other technology to gather users’ basic Site and/or Services usage information (such as pages visited or frequency of visits) for such things as to measure and improve the effectiveness of their advertising. For more information regarding advertisers’ practices, including how to opt-out of their cookie tracking, please review the relevant advertisers’ privacy policies. For more information regarding ad serving network practices, including how to opt-out of their cookie tracking, please visit the advertiser’s server’s privacy policy.


12. Accuracy Of Your Personal Information


12.1 You are responsible for periodically checking to ensure that your personal information included in the Site and/or Services is updated and correct.

12.2 Griffin wants to make sure that your personal information is accurate and up to date. You may contact Griffin to correct or remove information that is inaccurate.


13. Opting Out

13.1 You may opt-out from receiving electronic communications from Griffin or its sharing of your personal information with its affiliates for their direct marketing purposes by accessing the “Account Settings” menu on the Site.

13.2 You may also opt-out from Griffin’s sharing of your information with unaffiliated third parties by contacting its Customer Service.


14. Rights Under The General Data Protection Regulation (GDPR) For European Members Of the Site and/or Services


14.1 Under the GDPR, users from the EEA will have the following rights, subject to exceptions:

a. To obtain access to, and copies of, the personal information that Griffin holds about you (right to access);

b. To require that Griffin ceases processing your personal information if the data processing is causing you any damage or distress;

c. To require Griffin not to send you marketing communications (right to object);

d. To require Griffin to amend and correct the personal information it holds about you if such information is incorrect (right to rectification);

e. To require Griffin to erase your personal information (right to erasure);

f. To require Griffin to restrict its data processing activities (and, where its processing is based on your consent, you may withdraw that consent, without affecting the lawfulness of its processing based on consent before the withdrawal) (right to restrict processing and right to withdraw);

g. To receive from Griffin the personal information it holds about you which you have provided, in a reasonable format specified by you, including for the purpose of you transmitting that personal data to another data controller;

h. To object, on grounds relating to your particular situation, to any of Griffin particular processing activities where you feel this has a disproportionate impact on your rights (right to object); and

i. To lodge a complaint with a supervisory authority.

15. Children’s Privacy


15.1 Only persons age 18 or older have permission to access the Services.

15.2 Griffin does not separately or knowingly identify, or collect, any information that is specific to children. If you are a parent or guardian of a child and you learn that he or she has provided Griffin with his or her personal information, please contact Griffin immediately so that steps can be taken to remove the information. If it comes to Griffin’s attention that it has collected personal information from a child without parental consent, it will take steps to remove the information from its servers.


16. Data Retention

16.1 Griffin will only retain your information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.


17. Your Consent


17.1 By using the Site and/or Services, you consent to the collection and use of your personal information and any related information in the manner and for the purpose described in this Policy.


18. Do Not Track Requests


18.1 Certain web sites include “Do Not Track” (DNT) features which, when turned on, send a signal to the web sites to indicate that you do not wish to be tracked across the web sites over time. Currently, Griffin’s systems are not configured to handle any ‘Do Not Track’ requests.


19. Changes To the Privacy Policy

19.1 This Policy is effective as of 1st June 2021 and will remain in effect, except with respect to any changes in its provisions in the future, which will be in effect and supersede any previous versions immediately after being posted on this page.

19.2 Griffin reserves the right to update or change this Policy at any time by distributing and/or posting a new Policy without any prior notice to you. Griffin encourages you to review the Policy on a regular basis so that you will be aware of any changes to it. Your continued use of the Site and/or Services after any modifications to the Policy are made on this page will constitute your acknowledgment of the modifications and that you accept the modified Policy. In the event Griffin changes the Policy in a material manner, you will be informed via email and/or a prominent notice on the Site and/or Services, prior to the changes becoming effective. The effective date of the Policy will be updated accordingly.

19.3 If you have further questions about Griffin’s privacy practices, please contact Griffin using one of the following methods:

E: [email protected]

T: +65 65450133

We're Griffin Kinetic, experts in critical logistics.
Since 1986, shipping companies, purchasers and
vessel crews rescued by our deliveries have
learned to trust in our resourcefulness, our
eagerness, and most of all our ability to tame
even the toughest jobs. We’re not the biggest
outfit, but going where others wouldn’t, to
deliver what others couldn’t, has earned us a
reputation for punching above our weight.

Corporate Office

9B Jalan Ampas

Singapore 329517
Tel: (65) 6274 8132
Fax: (65) 6276 5206
Airfreight Office

9 Airline Road, #01-04

Airfreight Agents Building D
P.O.Box 677
Singapore 819827

Tel: (65) 6545 0133
Fax: (65) 6542 4315
Agency Office

9B Jalan Ampas

Singapore 329517

PIC: Mr Mohsen

Tel: (65) 9664 4251


[email protected]

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